Get in touch with Dubai Fly Screens

If you want a new screen and a price, a call or a WhatsApp is best. On the phone we can usually talk through your openings, give you a rough idea of cost, and book a free measure there and then. WhatsApp works just as well if you would rather type, and it lets you send a photo of the window or door so we have a head start before we visit.

If something needs mending, WhatsApp is the one to use. A clear photo of a torn mesh, a roller that has jammed or a screen off its track, with a rough size, is often all we need to size up the job and give you a price, without anyone having to call out first. You can read more on our fly screen repair page.

For a longer question, or if you are comparing options for a whole home, email gives you the room to set it all out and us the room to answer properly. Whichever you pick, you reach the same small team, not a call centre, so the advice you get comes from people who fit screens for a living, not a script on a screen.

One last thing on timing: a call in working hours nearly always gets the fastest answer, while a message lets you reach us when it suits you, even late, and we reply when we are next open. If you have tried one channel and not heard back within a working day, do try another, as the odd message can slip through, and we would always rather hear from you twice than miss you once.

Every screen we fit carries five years of cover on the aluminium frame and one year on the mesh, and if anything within that goes wrong, a message is all it takes to put it right. We keep a note of the jobs we have done, so when you call back about a screen we made, we can usually pick up where we left off without you having to explain it all over again.

Years down the line, when a mesh finally tears or a part wears from daily use, we are still here to mend or re-mesh it rather than have you start over. That holds even for screens long past their guarantee, and for ones we never made in the first place. Keep our number, and a screen is never really a dead end.

It is the same with questions that crop up after a fit, how to clean the mesh, how a retractable runs best, what to do if a child has leaned on a screen. A quick message gets a quick answer, and there is never a charge for advice. We would far rather you ask and keep the screen working well than wait until something needs mending.

Most of our jobs are in Dubai, across both the villa communities and the apartment districts, but we cover Abu Dhabi, Sharjah and Ajman just the same, and the free measure travels with us. There is no showroom to call into, since nearly everything happens at your home, from the first measure to the final fit. If you are unsure we reach your area, send a message and ask, the answer is almost always yes.

Travel to the further emirates is built into how we work, so an address in Sharjah or Ajman is no different to one down the road when it comes to the free visit. For homes well outside the city we simply line the measure up for a day we are already heading that way, which keeps it quick. Tell us where you are and we will give you a realistic day and time, not a vague window.

Landlords kitting out a rental, agents preparing units for new tenants, or anyone with a handful of properties can deal with one point of contact for the lot. Send us the addresses and a rough idea of what each needs, and we will line the measures up efficiently, often several in a day, then come back with a price per property and for the whole batch.

The no-drill fit is a real help with rentals. Screens go up without marking the frames and come away clean when a tenant changes, so there is nothing to repair between leases and no deposit caught up in it. For a furnished let, a screen that keeps the windows usable through the warmer months is also an easy thing to point to when you show the place.

For a portfolio, it is usually quickest to call so we can talk through numbers and timing, then follow up in writing by email with everything itemised. We are glad to phase the work across properties to suit your schedule and budget, and to keep the same record of what went where, so future repairs are simple to arrange.

If you need paperwork for your own records or an owners association, just say, and we will put together a simple itemised invoice for each property or one combined note for the batch. We can also hold off fitting until a unit is empty between tenants, or work to a handover date, so the screens go in at the moment that suits the let rather than disrupting anyone living there.